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PRIVACY POLICY & COMPLAINTS

PRIVACY POLICY

The Portal (operated by Floor Nagler Bodywork)
The Portal is a practice name operated by Floor Nagler Bodywork, registered in the Netherlands.
Floor Nagler Bodywork is responsible for the processing of personal data as described in this privacy policy.

 

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Contact details
Practice name: The Portal Amsterdam
Legal entity: Floor Nagler Bodywork
Location: Amsterdam, The Netherlands

Website: https://www.theportal.amsterdam
Email: info@theportal.amsterdam
Phone: +31 6 5369 0894

Chamber of Commerce (KVK): 88731286
 

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Personal data we process
Floor Nagler Bodywork processes personal data when you make use of services offered under the name The Portal Amsterdam.
 

This may include:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Health-related information voluntarily provided via the health waiver
     

Only data that is necessary for providing the services is processed.
 

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Special or sensitive personal data
Health-related information may be processed solely for the purpose of ensuring sessions are conducted safely and responsibly.
 

This information is treated as strictly confidential and is never shared with third parties.
 

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Purpose and legal basis for processing
Personal data is processed for the following purposes:

  • Managing bookings and appointments

  • Communication related to sessions

  • Ensuring safety and appropriate care during sessions

  • Meeting legal and administrative obligations
     

Processing is based on:

  • Your consent

  • Performance of an agreement

  • Legal obligations where applicable

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Automated decision-making

​Floor Nagler Bodywork does not make decisions based solely on automated processing that could have significant consequences for individuals.

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Data retention

Personal data is not retained longer than necessary.

  • Health-related information is stored only as long as required for responsible practice

  • Administrative and financial data is retained in accordance with Dutch legal requirements

     

Sharing personal data with third parties
Personal data is not sold or shared with third parties, except where necessary to:

  • Provide services (e.g. website hosting and booking via Wix)

  • Comply with legal obligations

Appropriate data processing agreements are in place where required.

 

Cookies

This website uses only functional and privacy-friendly analytical cookies required for proper operation and improvement of the website.

Cookies can be disabled via browser settings at any time.

 

Your rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent

  • Object to data processing

  • Request data portability
     

Requests can be sent to:
info@theportal.amsterdam


 

Data security
Floor Nagler Bodywork takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

COMPLAINTS PROCEDURE

This practice complies with the Dutch Quality, Complaints and Disputes Care Act (Wkkgz).

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If you are dissatisfied with a session or with how you were treated, you are encouraged to contact me directly first.


I value open communication and aim to address concerns through dialogue and mutual understanding.

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If we are unable to resolve the matter together, a formal complaints procedure is available as required by Dutch law.

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